1. Introduction

Thank you for choosing TS Pro Estimating.

This Refund Policy explains the circumstances under which refunds may be granted for estimating, quantity takeoff, and construction consulting services provided by TS Pro Estimating, a trade name operated by MR COLLECTIBLES LLC.

By purchasing any of our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.

2. Company Information

Brand Name: TS Pro Estimating

Legal Entity: MR COLLECTIBLES LLC

Website: tsproestimating.com

Email: info@tsproestimating.com

Phone: +1 (800) 829-4933

Business Address: 11816 Inwood Rd STE 5359, Dallas, TX 75244-8011, United States

3. Services Covered

This Refund Policy applies to all professional services offered by TS Pro Estimating, including but not limited to:

• Construction Estimating
• Quantity Takeoffs
• Material Takeoffs
• Residential Estimating
• Commercial Estimating
• Industrial Estimating
• Bid Preparation Assistance
• Cost Consulting
• Value Engineering
• Estimating Revisions
• Change Order Estimates
• Customized Estimating Services

4. Nature of Our Services

TS Pro Estimating provides customized digital estimating services prepared specifically for each client. Because every estimate requires professional analysis, labor, and project-specific calculations, our services cannot be returned like physical products. For this reason, refunds are limited as described in this policy.

5. Before Work Begins

If you cancel your project before any work has started, you may request a full refund of any payment made, unless non-refundable administrative or payment processing fees apply.

6. After Work Has Started

Once work has commenced, payments are generally non-refundable because:

• Professional labor has been performed.
• Estimating calculations have begun.
• Project resources have been allocated.
• Digital deliverables are being created specifically for your project.

7. Partial Refunds

A partial refund may be considered under circumstances such as:

• The project is canceled before substantial work has been completed.
• TS Pro Estimating is unable to complete the agreed scope due to reasons within our control.
• Both parties mutually agree to terminate the project before completion.

Partial refund amounts are determined based on the percentage of work completed.

8. No Refund Situations

Refunds will generally not be issued for:

• Change of mind after work has started.
• Client no longer requiring the estimate.
• Project cancellation by the client after delivery.
• Delay caused by the client.
• Incorrect drawings or specifications provided by the client.
• Failure to provide required project information.
• Dissatisfaction based solely on bid outcome or contract award.

9. Client Responsibilities

Clients are responsible for providing:

• Complete construction drawings.
• Specifications.
• Scope of work.
• Addenda.
• Revision information.
• Any other project documents necessary for accurate estimating.

TS Pro Estimating is not responsible for estimating errors resulting from incomplete or inaccurate information supplied by the client.

10. Revisions

If revisions are required due to our error, TS Pro Estimating will make reasonable corrections at no additional charge. Additional revisions requested because of:

• New drawings
• Design changes
• Scope modifications
• Client-requested alterations

may require additional fees.

11. Duplicate Payments

If a client accidentally submits duplicate payments for the same invoice, the duplicate amount will be refunded promptly after verification.

12. Chargebacks

Clients agree to contact TS Pro Estimating before initiating any chargeback or payment dispute. Fraudulent or unjustified chargebacks may be disputed using:

• Approved quotations
• Email communications
• Project files
• Time records
• Delivery confirmations
• Invoice records

13. Refund Processing

Approved refunds are generally processed within 5–10 business days. Refunds are returned using the original payment method whenever possible. Processing times may vary depending on the payment provider or financial institution.

14. Limitation of Liability

TS Pro Estimating's maximum liability shall not exceed the amount paid for the specific service giving rise to the claim. Under no circumstances shall TS Pro Estimating be liable for indirect, incidental, consequential, or lost-profit damages arising from the use of our services.

15. Contact Information

For questions regarding refunds, please contact TS Pro Estimating using the company information above.

16. Policy Updates

TS Pro Estimating reserves the right to modify this Refund Policy at any time. Updated versions will be published on our website and become effective immediately upon publication.